Refund Policy

At Pawizo, customer satisfaction is our priority.

Returns

Customers may request a return within 30 days of receiving the item.

To be eligible for a return:

• The item must be unused
• The item must be in its original condition
• The item must be in original packaging

Non Returnable Items

Certain items cannot be returned including:

• Used pet grooming items
• Damaged products caused by misuse

Refund Process

Once we receive and inspect the returned item, we will notify you about the approval of your refund.

Approved refunds will be processed to your original payment method.

Late or Missing Refunds

If you have not received your refund yet, please contact your bank or payment provider first.

If you still need help, contact our support team.